Chromebook and Other Technology Issues

Mon, 09/07/2020 - 12:18pm

Are you experiencing difficulties using the Chromebook and other technology for learning?

After receiving a Chromebook, families can use the directions for connecting a Chromebook to Wi-Fi to connect it to their home network. Students who forget their username or password can use the Account Self Service directions to retrieve their account credentials. A variety of common self-help resources can be found on the Student Technology Resources Canvas community. If you or your child has questions on how to use the technology to access instruction or is having technical issues, please email your child’s teacher or school administrator.

Student and Family Technology Support Request Form

Students and families will use this form to request technology support when they are having problems/issues with their HCPSS-issued technology. This form has been added to all Grade Level Lunch Canvas Courses, all Technology Canvas Courses, and our public website.